Terms & Conditions

For private customers residing in Italy and in European Union countries
These terms and conditions of sale (hereinafter, “terms and conditions”) are aimed at regulating the purchase of products made at a distance and made available, through the Internet network, from the site http://www.levantesi.store in compliance with Italian and European Union regulations.
This site is owned by the company Levantesi Srl, with registered office Via Santa Caterina n. 1850, 63811 Sant’Elpidio a Mare (FM), and is devoted to the retail sale of artistic gymnastics shoes, half-pointe shoes, rings grips, high bar and uneven bar grips, wristbands, terry wristbands, patches and core sliders.
The Customer is required, prior to placing the order, to read carefully the terms and conditions that have been made available to him on the Site to enable him to reproduce and store them.
Contracts concluded at a distance with Levantesi Srl through the site are governed by these terms and conditions in compliance with Italian law.
Levantesi Srl is not responsible for damage to persons or property caused by the inappropriate use of products marketed and manufactured by Levantesi Srl.
The seller is: Levantesi Srl, with registered office at Via Santa Caterina no. 1850, 63811 – Sant’Elpidio a Mare (FM) – V.A.T.: 00877290445, registered with the Fermo Business Register.

0) Purchases and Our Products
When you make a purchase on this website, you will be using a third-party payment system, WooCommerce, which will collect your payment details and process your transaction. We are not responsible for the collection, use, sharing, or security of your billing information by WooCommerce. The third-party payment system accepts the following payment methods: Mastercard and Visa.
By making a purchase, you represent and warrant that you have the legal right to use the chosen payment method(s) in connection with any transaction and that the information you provide to us and to the third-party payment processor is truthful, accurate, and complete.

This website offers physical products related to Men’s and Women’s Artistic Gymnastics.

1) How to place an order
We only accept orders placed through our website by private consumers residing in Italy or in countries belonging to the EU. Companies wishing to place orders can write to the addresses in the Contact Us section.
Cart mode available on our site: by navigating through the product categories, you can reach the desired product sheet. It, in addition to providing the description, price, photos, and any sizes, provides a button labeled “Add to Cart.” It allows you to enter the item you are interested in into a bill (shopping cart). Such a cart can be changed by varying quantities and/or deleting an item. To complete the transaction you must choose “Proceed with Order” and you will be asked to fill out a form with your personal information for both billing and shipping and your desired method of payment. For shipping, we recommend that you provide a reachable phone number and an address where someone is always available so that the courier can locate you if needed. All fields marked with * are required. By accepting the terms and conditions and clicking on “Place Order” a summary of the order you just placed will appear. Your order will be put into processing and sent as soon as possible to the shipping address provided.
Some items (e.g., custom-made items) do not require immediate purchase. For them it is necessary to request a quote by filling in all the mandatory fields in the relevant form. You will receive a response as quickly as possible.

2.a) Shipping mode and info
Depending on the size of the parcel and the value contained inside, the shipment can be made with various carriers such as TNT, BRT, UPS or GLS, depending on the route to be traveled.
Couriers deliver from Monday to Friday and delivery generally varies from 2 to 4 working days in Italy, for other EU countries it depends on the country. There is no delivery to the floor.
Transportation costs for Italy are calculated and proposed automatically by the system.
The goods will be shipped with the courier that is proposed by the system at the time of payment confirmation. In the event of logistical problems on the part of the courier company that the customer displays in the order summary as being in charge of their shipment, the goods will be entrusted to another available courier company from those listed above. Levantesi Srl is not responsible for any delays by the courier in the delivery of the package.
You will be able to track your order, in the Order Tracking page. Entering e-mail and order number you will receive an email with a direct link to view the status of the shipment.
Levantesi Srl is not responsible for any delays in delivery due to carriers or external conditions and independent of the company.
We also remind Mr. customers to accept delivery with reserve if the package has breaks and / or dents so you can take direct action against them since, in the presence of damage caused by the carrier, Levantesi Srl is not obliged to either refund or replace the good. The customer may subsequently report damages and losses not recognizable at the time of delivery within eight days of receipt, after which time no further claims can be considered.

2.b) Shipping Policy
When you purchase our products, shipping will be carried out either by us or by a third party. If a third party is used for shipping, the shipment will be governed by that third party’s Terms of Service and any other applicable policies. Please contact us to obtain the identity and policies of the third-party carrier. At the time of purchase, shipping costs will be calculated and displayed to you during the checkout process. The products will be shipped by us or by a third party within a reasonable time from the date of purchase.

3) Payment Methods.
Payment can be made in the following ways:
– Advanced BANK TRANSFER (the order will be shipped upon receipt of funds in the bank account. The time to make the payment, before the order is cancelled, is 5 working days).
-CREDIT CARD (paying directly on the site).

4.a) Right of withdrawal
The consumer has the right to withdraw from the contract without penalty and without specifying the reason, within the period of 14 days, commencing from the day of receipt of the goods.
The right of withdrawal is exercised, within the prescribed period, using the appropriate procedure described below. To be eligible for return or exchange of a product, the following conditions must be met: the item must be unused and unaltered. The item must be placed back in the original packaging and must be in the same original condition. The return or exchange procedure must be initiated within 14 days of receiving the order. A proof of purchase receipt must be provided at the time of return via Levantesi Srl’s online site.
The return or exchange process consists of the following steps: 1- send an email to info@levantesi.store indicating order number and the reason for the return or exchange within 14 days of receipt of the goods; 2- wait for validation of the return (authorization from Levantesi Srl); 3- prepare the package in case of acceptance of the return and send it to the address Via Santa Caterina 1850, 63811, Sant’Elpidio a Mare, within 5 days of acceptance of the same; 4- check the package and refund: that is, after receipt of the package and appropriate checks, a refund will be made for the amount communicated when accepting or replacing the goods. You are responsible for shipping costs in the case of an exchange procedure. Return procedures take 2-4 days from receipt of package to complete.
Items, particularly male and female paracals, cannot be returned or exchanged if tried on tools and/or damaged and/or worn. Carefully read the size guide instructions on the Size Tables page or the Size Guide button on the product tab. Always check the size page before ordering and verify that it is correct with your coach as well. If you have any questions or queries about the paracalli or other products you may contact Levantesi Srl at the Contacts indicated on the site.
The consumer may not, however, exercise the right of withdrawal provided above for contracts for the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or alter rapidly.
The right of withdrawal is excluded in the case of personalized products.

4.b) Order Cancellation Policy
We provide customers with the option to cancel purchases of products made through our website. Cancellations are only permitted prior to shipment. To cancel an order, customers must contact us directly or submit a cancellation request via the designated form on our website. If an order is canceled after it has been shipped, a cancellation fee will apply. The cancellation fee shall be equal to the cost of shipping, which will not be refunded. In such cases, a partial refund of the purchase price paid will be issued. We reserve the right, at our sole discretion, to cancel any order for any reason, including but not limited to suspected fraud, incorrect or misleading information, or unavailability of items. No prior notice of cancellation will be provided. In the event that we cancel your order, you will be refunded the full purchase price paid, excluding any shipping or handling fees if applicable. This policy shall be governed by and construed in accordance with the laws applicable in the jurisdiction where the company is incorporated, without regard to its conflict of law provisions. By placing an order, you acknowledge and agree to this cancellation policy.

5) Size Matching
In the site there is a page with the detail and size chart that must absolutely be consulted before the conclusion of the order.
The Seller disclaims any responsibility on the choice of the required size, the item can then be returned according to the rules of the right of withdrawal listed above but the shipping costs in case of size change are the sole responsibility of the consumer customer.

6) Prices
Prices displayed on the Internet for Italy and EU countries are inclusive of VAT and exclusive of transportation;

7) Conformity Warranty
Under EU law, the seller is responsible for conformity defects (existing at the time of delivery) that become apparent within two (2) months after delivery of the goods.
To take advantage of the legal warranty, the consumer must report the lack of conformity to the seller within a maximum of (2) two months from the date he or she discovered the defect.
Any defect in the item must be reported to email info@levantesi.store, attaching a photo of the item and a copy of the payment receipt.
The validity of the warranty is contingent upon whether the item was defective and not whether it has worn out through use. All items must be used properly and the ordinary rules of use and maintenance must be observed. Defects determined by mishandling, use of excessive force, excessive load, dirt and excessive moisture are not covered by warranty.
Failure to use in non FIG approved fields will affect the warranty from day one.
Being consumable items, normal aesthetic and physical wear and tear due to use is inevitable. It is not covered by warranty.
Having ascertained the lack of conformity of the purchased product, the Customer shall have the right to request that the item be fixed or to ask for a price reduction; return of the item, at no additional charge, is provided if the previous two options are not possible.

8) Applicable Law
This contract is governed by Italian Law as well as by the EU legislation with particular reference to Regulation (EU) no. 1215/2012 and Regulation (EC) no. 593/2008.
Levantesi SRL reserves the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to these Terms of Service.

9) Protection of confidentiality and processing of Buyer’s data
Levantesi Srl protects the privacy of its customers and guarantees that the processing of data complies with the provisions of the privacy legislation set forth in Regulation (EU) 2016/679 and its subsequent amendments.
The personal and fiscal data acquired directly and/or through third parties by Levantesi Srl, the data controller, are collected and processed in paper, computer, telematic form, in relation to the processing methods with the purpose of registering the order and activating in its regard the procedures for the execution of this contract and the necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow an effective management of business relationships to the extent necessary to best perform the requested service (art. 24, paragraph 1, letter b, Legislative Decree 196/2003).
Levantesi Srl undertakes to treat the data and information transmitted by Buyer with confidentiality and not to disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be produced only at the request of the Judicial Authority or other authorities authorized by law.
Personal data will be disclosed, subject to the signing of an undertaking of confidentiality of such data, only to persons delegated to carry out the activities necessary for the execution of the contract entered into and communicated exclusively within the scope of this purpose.
The Buyer enjoys the rights under Art. 7 of Legislative Decree. 196/2003, namely the right to obtain:
a) the updating, rectification or, when interested, the integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept in relation to the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in letters (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected. The data subject also has the right to object, in whole or in part: (i) for legitimate reasons to process personal data concerning him/her, even if relevant to the purpose of collection; ii) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
The communication of his/her personal data by the Purchaser is a necessary condition for the correct and timely execution of this contract. Failing this, the Buyer’s application cannot be processed.
In any case, the data acquired will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. However, their removal will take place in a secure manner.
For further information please consult the privacy policy, data processing and cookie policy adopted by Levantesi Srl.

10) Method of filing the contract
Pursuant to Art. 12 of Leg. 70/2003, Levantesi Srl informs the Buyer that every order sent is stored in digital form at Levantesi Srl’s headquarters according to criteria of confidentiality and security.

11) Online dispute resolution
Reference link to the European online dispute resolution platform: http://ec.europa.eu/odr

All content on this Web site is the intellectual property of Levantesi Srl. All rights reserved. Unless otherwise noted, this Web site and all content and other materials on this Web site, including, but not limited to, all logos, designs, text, graphics, images, information, data, software, audio files, and their arrangement (collectively, “Content”) are the property of Levantesi Srl and are registered trademarks, trademarks, or other protected intellectual property of Levantesi Srl. If you are aware of a potential violation of our intellectual property, please contact us through the contacts available on the website. We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website violates the copyright, trademark, or other intellectual property rights of any person or entity.

12) Account
By creating an account on our website, you represent and warrant that you are at least 18 years of age and that the information you provide is accurate, complete, and up-to-date at all times. Inaccurate, incomplete, or outdated information may result in the immediate termination of your account. You are responsible for maintaining the confidentiality of your account and password, including, but not limited to, restricting access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is registered on our website or through a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to terminate your account at our sole discretion at any time. You may also close your account by contacting us.

13) Prohibited Uses
You agree to use the website in full compliance with all applicable laws, regulations, and these Terms and Conditions. Any use of the website for unlawful, unauthorized, or abusive purposes is strictly prohibited. Without limitation, you must not, and must not attempt to:

1. Impersonation and Misrepresentation

• Impersonate or attempt to impersonate Levantesi S.r.l., its affiliates, employees, or representatives;
• Falsely represent your identity, affiliation, or association with any person or entity;

2. Unsolicited Communications

• Send, or attempt to send, unsolicited promotional or advertising messages, including spam, junk mail, chain letters, or similar communications;

3. Interference with Other Users

• Engage in conduct that restricts, inhibits, or interferes with the use or enjoyment of the website by other users;
• Engage in any activity that may cause harm to Levantesi S.r.l., its users, or expose them to liability, at the Company’s sole discretion;

4. Disruption of Website Operations

• Use the website in a manner that could impair, disable, overload, or damage its functionality, or interfere with the experience of other users;
• Attempt to gain unauthorized access to any portion of the website, servers, databases, or any associated systems;
• Carry out or attempt to carry out Denial-of-Service (DoS) or Distributed Denial-of-Service (DDoS) attacks;
• Introduce viruses, trojans, worms, ransomware, logic bombs, or other harmful code;
• Use any automated or manual means to monitor, copy, or extract content for unauthorized purposes;

5. Legal Compliance

• Use the website in violation of any applicable local, state, national, or international laws, rules, or regulations;
• Engage in any activity that the Company reasonably determines could result in civil or criminal liability for Levantesi S.r.l. or its affiliates.

Enforcement and Remedies

Levantesi S.r.l. reserves the right, at its sole discretion and without prior notice, to:

• Suspend, terminate, or restrict your access to the website;
• Report any illegal or unauthorized activity to appropriate authorities;
• Pursue all available legal and equitable remedies, including damages, injunctions, and attorney’s fees.

By accessing or using the website, you acknowledge and agree that Levantesi S.r.l. may take such actions as necessary to protect its interests, the interests of its users, and the integrity of the website.

14) Availability, Errors, and Inaccuracies
The Company makes no representations or warranties regarding the availability, accuracy, or completeness of the information, products, or services displayed on this website. Website content may contain inaccuracies, omissions, or typographical errors and may not always be up-to-date. Products or services described on the website may be unavailable, may differ from the description provided, or may be offered at an incorrect price. The Company reserves the right, at any time and without prior notice, to correct any errors, inaccuracies, or omissions, to modify or update information, and to cancel orders if an incorrect price has been indicated. The inclusion of any product or service, or its description, on the website shall not be construed as an endorsement, recommendation, or warranty by the Company.

15) Intellectual Property and DMCA Notice

All content on this website is © 2025 Levantesi S.r.l. All rights reserved. Unless otherwise stated, this website and all content and materials contained herein—including, without limitation, logos, designs, text, graphics, images, information, data, software, audio files, and their arrangement (collectively, the “Content”)—are the exclusive property of Levantesi S.r.l. or third parties and are protected by copyright, trademark, and other intellectual property laws in Italy, the European Union, and/or other countries. If you believe that any content on this website infringes your intellectual property rights, please contact us promptly at: info@levantesi.store.
Levantesi S.r.l. respects the intellectual property rights of third parties and is committed to responding to any claims of alleged copyright, trademark, or other intellectual property infringement. If you, in good faith, believe that any Content on the website infringes your intellectual property rights, you or your authorized representative may submit a written notice titled “Intellectual Property Infringement – DMCA” containing the following mandatory information:

1. A physical or electronic signature of the person authorized to act on behalf of the intellectual property owner;
2. A description of the copyrighted work or intellectual property claimed to be infringed, including the specific location of the material in question (e.g., the URL of the page) or a copy of the work;
3. Your name, postal address, email address, and telephone number;
4. A statement, made in good faith, that the disputed use is not authorized by the intellectual property owner, its agent, or the law.

Please note that incomplete or non-compliant notices may not be considered. Any person who knowingly submits a false or bad-faith notice may be held liable for any damages, costs, or legal fees resulting from such conduct. Notices should be sent to:

Levantesi S.r.l.
Attn: Levantesi Gabriele
Email: info@levantesi.store
Phone: +39 338-7531794
Strada Santa Caterina 1850, 63811, Sant’Elpidio a Mare (FM), Italy

16) Changes to Terms of Use
Levantesi S.r.l. reserves the right, at its sole discretion, to modify, update, or supplement these Terms of Service at any time. Such changes will take effect immediately upon posting on Levantesi.store, without any prior notice. Users are encouraged to review this section periodically for updates. Continued use of the website following the posting of modifications constitutes acceptance of the revised Terms.