Privacy Policy
Privacy Policy
Levantesi S.r.l. processes the personal data of users and customers of the site http://www.levantesi.store (hereinafter, the “Site”) in compliance with the applicable regulations on the protection of personal data, including Regulation (EU) 2016/679 (“GDPR”).
This notice briefly describes the main processing activities carried out within the Levantesi e-commerce.
For detailed information regarding the services and technologies used by the Site, the categories of data processed, the specific purposes and legal bases, the recipients, the retention periods, any international transfers and the additional rights of the data subject, please also consult the Detailed Privacy Policy .
1. Data Controller
The Data Controller is:
Levantesi S.r.l.
Via Santa Caterina n. 1850
63811 Sant’Elpidio a Mare (FM)
Italy
VAT No. 00877290445
E-mail:
info@levantesi.store
2. Main purposes of processing
Personal data may be processed, as applicable, to:
- enable the operation of the Site and its services;
- create and manage the customer account;
- manage the cart, checkout and orders;
- process and verify payments;
- organize the shipping and delivery of products;
- provide customer support and respond to contact requests;
- manage withdrawal, returns, exchanges, complaints and warranty requests;
- fulfill administrative, accounting, tax and legal obligations;
- prevent abuse, fraud and unlawful use and ensure the security of the Site;
- carry out statistics, measurements, advertising activities or commercial communications when provided for and according to the applicable legal basis.
The specific legal bases applicable to individual processing activities are indicated, where relevant, in the Detailed Privacy Policy. Depending on the processing, they may include the performance of a contract or pre-contractual measures, compliance with legal obligations, the pursuit of legitimate interests within the limits permitted by law and the consent of the data subject when required.
3. Orders, payments and shipping
The data provided during purchase may be used to manage the order, verify payment, prepare shipping, carry out delivery, provide after-sales support and fulfill the administrative, tax and legal obligations related to the sale.
When necessary, the relevant data may be disclosed to parties involved in the execution of the order, such as payment service providers, carriers, logistics operators and technology providers.
4. Online withdrawal function
The Site provides an online function through which the consumer can communicate their decision to withdraw from the contract.
For the management of the withdrawal declaration, the following may be processed, depending on the information provided by the user:
- first and last name;
- e-mail address;
- order number or other contract reference;
- products subject to withdrawal, when indicated;
- any notes voluntarily entered by the user;
- date and time of submission;
- reference assigned to the declaration.
Such data are processed to receive, record and manage the withdrawal declaration, send the related confirmation, identify the contract concerned and fulfill the obligations related to the management of the request.
The processing is carried out to the extent necessary for the performance of the contractual relationship and compliance with the obligations provided for by applicable law.
The data relating to the declaration are retained for the time necessary to manage the case and, subsequently, to the extent necessary to document compliance with applicable obligations and to protect the rights of Levantesi S.r.l. or the data subject, according to the terms and retention criteria provided for by applicable law.
5. Support, returns, exchanges and warranty
When the Customer contacts Levantesi S.r.l. for support, returns, size exchanges, complaints or warranty requests, the data necessary to identify the Customer and the order, understand the request, verify the product concerned and provide the related support are processed.
When useful for evaluating the request, the Customer may be invited to provide photographs of the product or additional relevant information.
6. Recipients and service providers
Personal data may be processed, within the limits necessary for the respective purposes, by authorized personnel of Levantesi S.r.l. and by external parties involved in the provision of services.
Such parties may include, as applicable:
- e-commerce platform, hosting and technology infrastructure providers;
- payment service providers;
- carriers and logistics operators;
- e-mail and communication service providers;
- security, analytics, measurement and consent management service providers;
- professional consultants and parties responsible for administrative, tax or legal activities;
- authorities and other parties to whom disclosure is required by law.
More detailed information on the services and parties involved is available in the Detailed Privacy Policy.
7. Cookies and tracking technologies
The Site uses cookies and other technologies as described in the Cookie Policy .
When required by law, technologies that are not strictly necessary are used based on the preferences expressed by the user.
Preferences regarding cookies and tracking technologies may be changed at any time using the preference panel available on the Site.
8. Data retention
Personal data are retained for periods consistent with the purposes for which they were collected and, when necessary, to comply with applicable legal, tax, accounting or administrative obligations, as well as for the establishment, exercise or defense of any rights.
The retention periods or criteria relating to individual services and processing activities are further described in the Detailed Privacy Policy, where applicable.
9. Data subject rights
In the cases and within the limits provided for by applicable law, the data subject may exercise the rights recognized by the GDPR, including:
- obtain access to their personal data;
- request its rectification;
- request its erasure when the conditions are met;
- request restriction of processing;
- object to processing in the cases provided for;
- receive the data in portable format when the conditions are met;
- withdraw consent at any time when processing is based on consent, without prejudice to the lawfulness of processing prior to withdrawal.
To exercise your rights or request information on the processing of personal data, please contact: info@levantesi.store.
The data subject also has the right to lodge a complaint with the competent supervisory authority for the protection of personal data.
10. Detailed Privacy Policy
This page and the Detailed Privacy Policy must be read together to obtain a comprehensive overview of the processing activities carried out through the Site.
